Pivacy Policy

1. Introduction

Welcome to Lapmac Infotech (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://lapmacinfotech.com/ (the “Site”) or engage with our services. By using the Site, you agree to the terms of this policy.

2. Information We Collect

Personal Information:

• Contact Details: Name, email address, phone number, job title, and company name when you submit forms, request services, or contact us.
• Account Information: Usernames, passwords, and preferences if you create an account.
• Payment Data: Billing address, payment card details (processed securely via third-party gateways like PayPal/Stripe).
• Service-Related Data: Information provided during consultations, project inquiries, or service agreements.

Automatically Collected Information:

• Technical Data: IP address, browser type, device ID, operating system, and approximate location.
• Usage Data: Pages visited, time spent, clickstream patterns, and referral URLs via tools like Google Analytics.

Cookies and Tracking Technologies:

• Essential Cookies: Session management, login functionality, and security (e.g., CSRF tokens).
• Analytical Cookies: Track site performance and user behavior (e.g., Google Analytics).
• Marketing Cookies: Retargeting ads via platforms like Google Ads or LinkedIn (opt-out available).

3. How We Use Your Information

• Service Delivery: Fulfilling contracts, providing IT solutions, and managing accounts.
• Communication: Responding to inquiries, sending service updates, and transactional emails.
• Marketing: Sending newsletters, promotions, and updates (with your consent).
• Site Improvement: Analyzing usage trends to enhance functionality and user experience.
• Security: Preventing fraud, unauthorized access, and cyber threats.
• Legal Compliance: Meeting regulatory obligations and resolving disputes.

4. How We Share Your Information

We may disclose your data to:

• Service Providers: Hosting providers, payment processors, email services (e.g., AWS, Microsoft Azure).
• Business Partners: Trusted third parties for joint service delivery (e.g., software vendors).
• Legal Authorities: When required by law, court order, or government request.
• Corporate Transactions: During mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties.

5. Data Security

• Encryption: SSL/TLS for data transmission; AES-256 for stored data.
• Access Controls: Role-based permissions and multi-factor authentication.
• Audits: Regular vulnerability assessments and penetration testing.
• Training: Employee cybersecurity awareness programs.

6. Your Rights and Choices

• Access/Correct Data
• Delete Data
• Opt-Out
• Cookie Management
• Data Portability

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (e.g., India, the U.S.). We ensure transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses).

8. Children’s Privacy

Our Site is not intended for users under 13. We do not knowingly collect children’s data. Contact us if you believe a minor has provided information without consent.

9. Data Retention

• Service Contracts: Duration of the agreement + 5 years for legal claims.
• Marketing Data: Until consent is withdrawn or 2 years of inactivity.
• Legal Requirements: As mandated by tax, corporate, or cybersecurity laws.

10. Third-Party Links

Our Site may link to external websites (e.g., partner portals). We are not responsible for their privacy practices. Review their policies before sharing data.

11. Updates to This Policy

We may revise this policy periodically. Changes will be posted on this page with an updated “Last Revised” date.

12. Contact Us

For questions, requests, or complaints, reach us at:

Email: arbajansari@lapmacinfotech.com